Questions, answered.
Everything pet parents ask before, during, and after ordering SPILAK.
Product
Is SPILAK safe for both dogs and cats?
Yes. Our formula is vet-formulated to be safe to diffuse around dogs, cats, and humans alike. It's drug-free and non-sedating.
How long does each refill last?
Each 30-day refill typically lasts about a month when used in a 500-700 sq ft space. Larger spaces may require a second diffuser.
How many diffusers do I need?
One diffuser covers a single room (up to ~700 sq ft). For multi-room coverage, we recommend a diffuser per floor or per major living area.
Does it work with anxious puppies / kittens?
Yes · SPILAK is safe to use around pets of any age, including puppies and senior animals.
Shipping
How fast is shipping?
Orders ship within 1-2 business days from our LA warehouse. Standard US delivery: 3-5 business days. Free over $35.
Do you ship internationally?
Currently US-only. UK, AU and EU coming Q3 2026.
Our Mission
How does the 10 rescue meals donation work?
SPILAK partners with Greater Good Charities' Rescue Bank. For every order placed, we fund 10 nutritious meals for shelter pets across the US. We publish a quarterly transparency report.
Can I see the impact report?
Yes · visit our Mission page for the latest counter and report.
Safety
Is it safe for pregnant pets?
Yes. SPILAK's formula has been tested for ambient air safety around pets at any life stage, including pregnant or nursing animals.
What if my pet has a respiratory condition?
If your pet has an existing respiratory condition (asthma, COPD), please consult your vet before use.